RIGHTS 20|20AgentsUSD

Option 1 Local (Installation on your Windows PCs or Windows Server —Windows operating system only)

1 user $ 540 / year
2-5 users $ 470 / user / year

Updates: Subscription plans include updates to the version purchased and major version upgrades.
Subscription terms: minimum 1-year commitment

 

Option 2 Hosted Desktop

1 user $ 1,100 / year
2-5 users $ 1,000/ user / year

Updates: Hosted Desktop plans include updates to the version purchased and major version upgrades.
Subscription terms: minimum 1-year commitment; annual billing; cancellation/downgrade notices 3 months prior to the end of the subscription term.

TERMS

One-year minimum commitment for all subscriptions; annual billing. Short-term licenses (e.g. for interns, temporary staff et al.) are available as an add-on to existing licenses, for a monthly fee.

One “user” equals one licensed copy of the software. One “client”/”account” equals one or more copies of the software used by employees of the same business entity who access up to one active database.

SUMMARY OF SUPPORT

If you purchase via Book Matters LLC, US:

Software updates and upgrades Updates and version upgrades are available for all subscription accounts and are included in the annual subscription fee.

Technical support Free email assistance for installation and activation for 90 days from first-time purchase/sign-up.

HelpDesk E-mail assistance with minor non-client specific issues not covered in the documentation is complimentary and is offered via our HelpDesk.

Additional services, including, for example, assistance with data auditing & data-specific investigations, setting up document templates, etc. are available for an additional fee, subject to scheduling and availability. Please contact us for more information.

Training One two-hour session of on-line introduction to the software per customer is offered free of charge to be scheduled within 12 months of first-time purchase/sign-up. Additional training sessions or assistance are available for a fee, subject to scheduling and availability.

Data migration Data migration services, if required, are available for a fee. Quotes available on request. Subject to scheduling.

 

If you purchase via a reseller:

Data-specific support, telephone support, and other enhanced support plans may be available via external resellers of our solutions or independent consultants.